Privacy Policy

Introduction

This policy explains how Sifi Solutions Ltd. collects information from you and how we use the information we collect or which you provide. This includes information which we collect or that you provide in person, over the telephone or via Sifi Solutions website or via other online services and platforms (together, our “Site“).

 

For the purposes of data protection legislation, the controller is Sifi Solutions Ltd. of Top Floor, 121 Lansdowne Road – CR0 2BN. If you have any questions regarding this policy please send them to info@sifisolutions.co.uk

 

Information we may collect

You may give us information about you when you do any of the following:

  • contact us by phone;
  • obtain a quote for hire or purchase of our products or services;
  • purchase our services;

 

If you want to use any of these services, you may need to provide us with some additional personal information so that we can liaise with you in order to deal with your request, query, purchase, quotation request, booking, application and/or customer account registration.

If you do choose to provide us with your personal information, we will collect that information for our own use and for the purposes described in this Policy.

 

This information will be collected primarily from you as information voluntarily provided to us by filling in forms, corresponding with us by post, phone, email or in person. This information might include:

  • your full name;
  • your business and/or home contact details e.g. address, telephone numbers (including your mobile telephone number) and email address;
  • details of the reason(s) for your contact, as set out above;
  • if you create an online account – your username, password and details of the product(s) and/or service(s) that you purchase;
  • if you make a request for a quotation or an order for hire/purchase/supply of services – financial and delivery information which may include your home or work address and telephone number;
  • your contact and marketing preferences;
  • if you use our website, your IP (Internet Protocol) address to establish your location, unless you are a VPN service;

 

If you purchase a product or service from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

 

When you use our website, we automatically collect information about your device, including your IP address, information about your visit (including how you got to our websites) and how you use our services. We may combine this information with other information you have provided to us or which we have received from other sources.